10 Maid Agencies in Singapore for Families Hiring a Domestic Helper

Hiring a domestic helper can be one of the biggest household decisions a family makes.

You're not simply hiring someone to clean the house. Depending on your family's needs, your helper may eventually become involved in cooking, school runs, caring for a baby, supporting an elderly parent and keeping the household running while everyone else is at work.

That makes finding the right maid agency in Singapore – and more importantly, the right helper – worth taking some time over.

Some agencies have large databases of helpers already in Singapore. Others focus heavily on training, caregiving, overseas recruitment or post-placement support. Fees, replacement terms and available profiles can also vary considerably.

If you're starting your search, here are 10 maid agencies in Singapore families can look into, followed by the questions we'd ask before signing any package.

Singapore maid agencies at a glance

Agency	Useful to know
Nation Maid Agency	Long-established agency offering transfer helpers, APS helpers and care-focused matching.
Universal Employment Agency	Established in 1986 with experience matching helpers with Singapore households.
Homekeeper	Domestic helper placement including infant care, eldercare, housekeeping, transfer and direct-hire services.
Island Maids	Large helper database, multiple branches and its own training/hostel services.
Best Home Employment	Established in 1996 with an emphasis on recruitment, helper training and post-placement support.
JForce Employment Service	Placement for household support including childcare, eldercare, housekeeping and cooking.
1st AllBest Human Resource	Filipino, Indonesian, Myanmar and Indian helper recruitment with different caregiving and household skill profiles.
Raymond Maids	Established agency with APS participation and caregiving services.
EELIT Agency	Sources helpers from Indonesia, the Philippines and Myanmar, with local training described for selected helpers.
Green Employment	Helper matching, recruitment and post-deployment support for Singapore households.

1. Nation Maid Agency

Nation is one of the more established names Singapore families are likely to encounter while researching domestic helper agencies.

Its current services include transfer helpers and helpers under the Advance Placement Scheme (APS), together with matching for household needs such as infant or young-child care, eldercare and housekeeping.

One advantage of interviewing a transfer or eligible APS helper already in Singapore is the possibility of meeting candidates more directly and potentially shortening the deployment process compared with waiting for an overseas helper.

Worth exploring if: you want to compare transfer or APS candidates alongside care-specific helper profiles.

2. Universal Employment Agency

Universal Employment Agency says it has been operating since 1986, giving it several decades of experience in Singapore's domestic-helper industry.

Its services cover both overseas and transfer-helper applications, and the agency highlights its history of recruitment and helper training.

Worth exploring if: longevity and experience in domestic-helper placement are important factors in your shortlist.

3. Homekeeper

Homekeeper has operated in Singapore since 1998 and offers helper matching across several common family needs.

These include infant care, eldercare, general housekeeping, direct-transfer helpers and direct hiring, as well as Work Permit renewal services.

That range may be useful if you're not simply looking for “a maid”, but have a more specific care requirement at home.

Worth exploring if: childcare or eldercare experience is high on your requirement list.

4. Island Maids

Island Maids is another sizeable agency with multiple locations around Singapore.

Its current website lists helpers sourced from the Philippines, Indonesia, Myanmar and Mizoram in India, and allows employers to browse and compare helper profiles online.

The company also operates training services and its own approved migrant domestic worker hostel.

Worth exploring if: you want a larger pool of profiles to browse before speaking with an agent.

5. Best Home Employment

Best Home Employment has been operating since 1996.

The agency places a strong emphasis on recruitment and training. According to its current website, helpers undergo training in their home countries and further preparation after arriving in Singapore.

Its recruitment information also highlights detailed candidate profiles and post-placement customer support.

Worth exploring if: you'd like to ask detailed questions about how candidates are recruited, assessed and trained before placement.

6. JForce Employment Service

JForce offers domestic-helper matching across several household requirements, including childcare, eldercare, disability care, housekeeping and cooking.

It also provides transfer-helper services and direct-hire assistance.

Worth exploring if: your household has a specific caregiving requirement and you want the agency to shortlist candidates around that need.

7. 1st AllBest Human Resource

1st AllBest Human Resource is a MOM-licensed employment agency recruiting Filipino, Indonesian, Myanmar and Indian domestic helpers.

The agency says it handles recruitment, documentation, training and deployment, with helpers available for requirements including infant care, eldercare, special-needs caregiving, cooking and general housekeeping.

Worth exploring if: you'd like to compare candidates across several source countries and different care requirements.

8. Raymond Maids

Raymond Maids says it was established in 1989 and operates local and overseas training centres.

It also participates in MOM's Advance Placement Scheme and offers specialised caregiving support alongside general domestic-helper placement.

Worth exploring if: APS candidates or caregiving support form part of your search.

9. EELIT Agency

EELIT specialises in placing migrant domestic workers from Indonesia, the Philippines and Myanmar.

Its placement process includes interviewing and assessing candidates, and the agency describes additional local training for selected overseas helpers after they arrive in Singapore.

Worth exploring if: you want to discuss candidate screening and pre-deployment preparation in detail with the agency.

10. Green Employment

Green Employment recruits domestic helpers from countries including Indonesia, the Philippines and Myanmar.

Its services cover consultation, helper hiring and post-deployment support, with the matching process centred around a household's individual requirements.

Worth exploring if: you want an agency that describes its service as extending beyond recruitment into post-deployment support.

Before choosing any maid agency, check MOM's EA Directory

This is one step we'd recommend doing independently rather than relying only on an agency's website, advertisements or reviews.

Singapore's Ministry of Manpower provides an official Employment Agencies and Personnel Search directory where consumers can look up employment agencies handling migrant domestic workers.

Before paying a deposit, search the agency's current details there and review the information MOM provides. Agency status and performance information can change, so it's better to check when you're actually ready to hire rather than relying on an old blog article or screenshot.

New helper or transfer helper?

One of your first decisions will usually be whether to hire a helper coming from overseas or someone already working or available for transfer in Singapore.

A transfer helper may appeal if:

• You want someone with Singapore working experience.
• You would like to conduct a more detailed interview.
• You need a helper sooner.
• Experience with Singapore households, food or routines matters to you.

An overseas helper may appeal if:

• You have more time before she needs to start.
• You find a candidate whose previous experience closely matches your family's needs.
• You are prepared to spend more time helping her adjust to your home and Singapore.

Neither category automatically gives you a “better” helper. The individual person's experience, expectations, communication and compatibility with your household matter much more.

Don't choose a helper from her biodata alone

A biodata sheet can tell you where someone has worked and what tasks she says she can perform.

It can't tell you whether the two of you communicate well.

Whenever possible, interview shortlisted candidates and ask practical questions based on situations that will actually happen in your home.

10 questions to ask a potential domestic helper

1. Tell me about the family you previously worked for.

2. What were your main responsibilities?

3. What ages were the children you cared for?

4. What would you do if a toddler refused to eat or had a tantrum?

5. What dishes are you comfortable cooking?

6. Have you cared for an elderly person or someone with mobility needs?

7. Which household tasks are you most confident doing?

8. What would you like your rest-day arrangement to be?

9. What are you hoping for from your next employer?

10. Is there anything about our household or expectations that you would like to ask us?

Try asking open-ended questions rather than questions that can be answered with “yes”. Instead of asking, “Can you cook?”, ask, “If I gave you chicken, carrots and potatoes, what could you cook for dinner?” You'll usually learn much more.

10 questions to ask the maid agency

1. What is the complete amount I need to pay, including every agency and administrative charge?
2. Which charges are refundable and which are not?
3. What happens if the employment ends during the first six months?
4. What are your replacement and refund terms?
5. How was this helper's employment history verified?
6. What training has she actually completed?
7. Can I interview her again before confirming?
8. What support do you provide if we have difficulties after deployment?
9. What is the estimated deployment timeline?
10. Can you give me every important fee and condition in writing before I pay?

Know the six-month service-fee refund requirement

There is an important MOM protection employers should know about.

MOM states that employment agencies are required to provide a refund of at least 50% of the service fees paid by the employer if the migrant domestic worker's employment is terminated within the first six months, subject to applicable conditions.

For example, MOM says employers must notify the agency before repatriation and must not have committed an offence against the helper. Other terms can also matter, including arrangements involving outstanding placement loans.

This is another reason to read the agency agreement carefully instead of focusing only on an advertised package price.

Be very clear about your household before interviewing

Before asking an agency to send 30 profiles, write down what your family genuinely needs.

☐ Number of adults in the household
☐ Number and ages of children
☐ Elderly family members at home
☐ Pets
☐ Size/type of home
☐ Childcare required
☐ Elderly care required
☐ Cooking expectations
☐ School runs or errands
☐ Cleaning and laundry workload
☐ Sleeping arrangements
☐ Rest-day expectations
☐ Language requirements
☐ Any special medical or caregiving needs

The more honest you are about the workload, the better chance both sides have of deciding whether the arrangement is suitable.

Remember: you're choosing a person, not just an agency

A well-known agency can handle paperwork smoothly and provide a large selection of profiles, but it still cannot guarantee that two people will be compatible living and working under the same roof.

Likewise, a helper with an impressive biodata may not necessarily suit your family's communication style or priorities.

Interview carefully. Be transparent about the workload. Discuss rest days and expectations. Give the candidate an opportunity to ask questions about your family too.

A successful placement should work for both the family and the helper.

Understand your responsibilities as an employer too

Hiring through an agency doesn't transfer your responsibilities as an employer to the agency.

MOM provides guidance covering matters such as your helper's salary, rest days, health and well-being, accommodation, safety, employment rules and dispute resolution.

MOM also encourages employers and migrant domestic workers to sign an employment contract setting out important terms including salary, rest days, notice periods and other mutually agreed conditions. A safety agreement is required before the helper starts working.

Read MOM's current employer guide yourself rather than relying entirely on what an agent tells you.

The bottom line

There isn't one maid agency in Singapore that will automatically suit every family.

A household with a newborn may prioritise infant-care experience. A family caring for an elderly parent may place caregiving skills first. Another household may simply want an experienced transfer helper who already understands life and routines in Singapore.

Use the agency to help with screening, matching and administration – but do your own homework too.

Check the agency with MOM, understand every fee, interview the helper properly and make sure expectations are clear on both sides before making your decision.

Official resources and agency websites

• MOM – Employment Agencies & Personnel Search
• MOM – Migrant Domestic Worker Employer's Guide
• Nation Maid Agency
• Universal Employment Agency
• Homekeeper
• Island Maids
• Best Home Employment
• JForce Employment Service
• 1st AllBest Human Resource
• Raymond Maids
• EELIT Agency
• Green Employment

Agency services, helper availability, fees, licence status and placement terms can change. Information above was checked against agency and MOM information available in September 2026. Always verify an employment agency's current status through MOM's Employment Agencies and Personnel Search before engaging its services.